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Selecting a neutral to facilitate a resolution based on the parties’ agreement, or to issue a binding decision on the merits, may be the most important part of the alternate dispute resolution process. We have the experience, training and skills to resolve your conflict in that process.

Margaret M. (Peggy) Koesel is an accomplished attorney, mediator, arbitrator and conflict consultant. She practiced law for more than 27 years advocating primarily for employers and businesses. She now focuses her practice on helping parties to resolve business and workplace conflicts. As a neutral and conflict resolution professional, Peggy works with parties to address these difficult disputes and to help parties resolve them early, before they become highly adversarial.

Peggy received her B.A. in Business Administration from Baldwin Wallace University and a J.D. from the Cleveland-Marshall College of Law at Cleveland State University. Peggy studied mediation and arbitration with nationally recognized thought leaders in conflict resolution at the Harvard Negotiation Institute, Harvard Law School, took numerous courses in professional skills training at The Straus Institute for Dispute Resolution, Pepperdine University, studied labor arbitration and conflict resolution at the Scheinman Institute on Conflict Resolution, Cornell University, studied arbitration best practices with the American Arbitration Association, and undertaken comprehensive training in commercial arbitration at the Arbitration Training Institute, American Bar Association.

Peggy is listed on the following ADR Panels

  • Roster of Neutrals, American Arbitration Association
  • Pro Bono Mediator, U.S. Equal Employment Opportunity Commission
  • Panel of A.D.R. Neutrals, United States District Court Northern District of Ohio


  • American Bar Association -ADR Section
  • Cleveland Metropolitan Bar Association – ADR Committee
  • Cleveland Employment American Inn of Court